Have a question?     Give us a call toll free.     800-683-1316

Have a question?     Give us a call toll free.     800-683-1316

Frequently Asked Questions

Shipping & Returns

Return Policy

What is your return policy?


How long will it take to get my order?

How much is shipping?

Do you ship internationally?

Where do you ship from?

Manufacturing and Warranty


Are there harmful chemicals in the foam?

Are there any Latex materials in CouchBeds?

What are the mattress dimensions?

How Much do the CouchBeds weigh?


Is there a warranty?

How do I make a warranty claim?

Comfort and Care


Is the CouchBed comfortable enough to use as my everyday mattress?

Can you feel the seam when you lay on it?

Does the mattress get hot after you lay on it for awhile?

Does the cooling-gel make the mattress feel cold?

Can I use fitted sheets with a CouchBed


How do I clean my CouchBed?

Can I use a heating pad with a CouchBed?

Financing & Payment Options

Applying and Credit Checks

How do I apply?

How long does it take to get an answer?

Payment Options

How much are the payments?

Do I have to make a down payment?

Is there a penalty if I pay it off sooner than 12 months?


Twin Size         

Dimensions as a mattress                 

10" X 38" X 75"                                  

Dimensions as a couch                     

20" X 29" X 75"


47 Lbs

Full Size

Dimensions as a mattress                 

10" X 53" X 75"                                  

Dimensions as a couch                     

20" X 38" X 75"


63 lbs

Queen Size            

Dimensions as a mattress                 

10" X 60" X 80"                                  

Dimensions as a couch                     

20" X 42" X 80"


72 lbs