Frequently Asked Questions

In the unlikely event that the CouchBed wasn't a great fit for you, we will accept returns up to 30 days from the date of purchase. The customer is responsible for shipping arrangements and the cost of shipping the CouchBed back to our facility.   Once the CouchBed is received back at our facility we will issue a full refund of the purchase price. 

All returned CouchBeds are either donated to charity or recycled, we only sell brand new CouchBeds.

All orders placed Monday through Friday before 3:00pm PT will ship the same day.  Orders placed over the weekend will ship on Monday.  We use FedEx to ship, their delivery time is 1-6 days depending on your location

All orders ship for free!

Unfortunately no, at this time we only ship to the continental United States. 

Orders will either ship from our California or Arizona facility.

Absolutely not we use CertiPUR US certified foam, CouchBed contains no ozone depleters, formaldehyde, mercury, lead or heavy metals, and meets CertiPUR-US® standards for content, emissions and durability.  

Nope, we use 100% Certipur foam, you don't have to worry about any latex allergies.

CouchBeds are built to specifications following traditional mattress sizing. For example, if you’re replacing a standard twin mattress, your CouchBed twin mattress will fit perfectly onto your existing bed frame or box spring.

TWIN SIZE         

Dimensions as a mattress                 

10" X 38" X 75"                                  

Dimensions as a couch                     

20" X 29" X 75"

Weight

47 Lbs

QUEEN SIZE            

Dimensions as a mattress                 

10" X 60" X 80"                                  

Dimensions as a couch                     

20" X 42" X 80"

Weight

70 lbs

The Twin size is 47lbs and the Queen size is 70lbs.

Yes!, all CouchBed products are warranted for 10 years. You can read the full warranty here.  Warranty Info

In the unlikely event that you have a problem with your CouchBed, all you need to do is call or email us and we'll make all the arrangements. 

Absolutely, the CouchBed uses the same high quality memory foam as the top selling brands, the only difference is the unique design that allows it to double as a couch.

Nope, we went through dozens of prototypes until we had a perfect cover that fits very snug.  Even without a sheet, it feels like you are laying on a traditional one-piece mattress.

Absolutely not, our memory foam comfort layer is infused with a phase-change material, it reacts to heat and keeps the surface of the mattress at an optimal temperature.  The CouchBed does not get hot like traditional memory foam. 

Nope, the cool-gel is a phase-change material, it reacts to heat and keeps the CouchBed from getting hot when you lay on it.  It never makes the CouchBed cold to sleep on, it just keeps it from getting hot.

Yes, the dimensions as a mattress are the same as standard mattress dimensions.  Queen sheets will fit the Queen CouchBed and Twin sheets will fit the Twin CouchBed.

We recommend spot cleaning with a mild detergent, but the cover is removable and washable. 

Yes you can, normal use of a heating pad will not damage the CouchBed.

Simply go through our checkout process and choose and select "Klarna Slice It" for the payment option.

It takes only seconds to apply and to get an answer on the approval

With our 12 month interest-free financing, it is only $29 per month for the Twin size and $37 per month for the Queen size.  See checkout for details

Nope, there is no money down.  Once approved for our financing program we will ship your CouchBed and you will begin making your monthly payments after you receive your CouchBed.

Nope, there is no prepayment penalty.